Returns
Should you need to return or exchange your purchase, you have 14 days from receiving your order from www.Esterromana.Com
Items should be returned new, unused and with all tags still attached. Returns that do not meet our policy will not be accepted and will be sent back to you.
Returns in uk are complimentary. Please email info@esterromana.Com, after confirmation of return kindly contact (us) to arrange your free collection. Please quote account ‘esterromana’ upon collection.
International returns can be made through any secure mean, however we may not accept liability. Please email info@esterromana.com if you intend to do this and send your purchase to the following address:
“Ester Romana 1A Highfield Rd, Dartford DA1 2JH”
In case of damaged merchandise, kindly send us proof of shipment payment and a full refund together with shipment cost will be issued. Inspect the order upon receipt and contact us immediately within 5 days
Items which are discounted can not be returned.
Items should be returned new, unused and with all tags still attached. Returns that do not meet our policy will not be accepted and will be sent back to you.
Returns in uk are complimentary. Please email info@esterromana.Com, after confirmation of return kindly contact (us) to arrange your free collection. Please quote account ‘esterromana’ upon collection.
International returns can be made through any secure mean, however we may not accept liability. Please email info@esterromana.com if you intend to do this and send your purchase to the following address:
“Ester Romana 1A Highfield Rd, Dartford DA1 2JH”
In case of damaged merchandise, kindly send us proof of shipment payment and a full refund together with shipment cost will be issued. Inspect the order upon receipt and contact us immediately within 5 days
Items which are discounted can not be returned.
